SuperOffice CRM is a flexible and scalable CRM solution offering rich functionality within Sales Force Automation, Marketing Automation, Office Automation, CRM reporting and analysis.
- Office Automation
– Generalization and archiving documents
– Integration to web pages
– Synchronization with wireless devices
– Integrates seamlessly with MS Office, Outlook/Exchange, Lotus Notes and Smartsuite, StarOffice and other office automation tools.
- Document Management
Integration to virtually any document management system (DMS) through plug in architecture.
SupperOffice CRM supports the definition of the predefined procedures, processes and methodologies. This provides the user with a clear perspective as to the status of a clear sales opportunity, marketing campaign or project.
- Industry Solutions
Available in various industry solutions including: manufacturing /distribution, automotive, legal, insurance, public services, financial pharmaceuticals, consulting services and building construction.
- Customer Panorama
Ability to bring relevant information from all your systems together providing a complete picture of the customer within the SuperOffice user office interface resulting in a 360 degree view of your customer relationship.
- Business Intelligence
A range of standard tailored reporting capabilities within activity management, opportunity management, campaigns, projects etc. For data analysis capabilities, SuperOffice offers TARGIT, a powerful business intelligence solution with a predefined CRM data warehouse model.
- Implementation and education Services
A full range of services related to SupperOffice CRM are available. The SupperOffice CRM Implementation Method is a custom designed methodology based on 14 years of experience.
- CRM Application Framework Developer Tools
Available for partners and customers to build enhanced and customized solutions.
- Customer Data Integration
SupperOffice meets business capital synchronization demands through the CRM Application Framework. A comprehensive set of tools are available to suit individual needs as well as a number of predefined link modules.
- Integration and Customer Data Services
Exclusively offered by certified SupperOffice Partners.
- Portals and eBusiness
SupperOffice CRM offers the ability to integrate seamlessly into various portal solutions, including intranet, extranets and customer portals.