Joseph J. Di Zazzo – President and CEO
Mr. Di Zazzo has been with ProfitKey since 1992. He has been the Company President and CEO since 1998. Prior to becoming President and CEO, Mr. Di Zazzo held positions of Controller and Chief Financial Officer. Prior to joining ProfitKey, Mr. Di Zazzo held Controllership positions with Workstation Technologies, a provider of hardware solutions, and Lincoln Electric, a provider of electrical contracting services to commercial accounts. Mr. Di Zazzo began his professional career with Standex International, an international holding company, as an accountant and internal auditor.
He holds a Bachelor of Science in Business Administration – Accounting from Salem State College. His philosophy has been to keep the company focused to provide the best products and services possible and collaborate with customers, whenever possible on product development direction.
Kenneth W. Hayes, CPIM – Vice President, Sales and Professional Services
Mr. Hayes joined the company in 1986 as a technical support representative, and has gone through the ranks of ProfitKey. Mr. Hayes has held such positions as Manager of Technical Support, Application Engineer, Product Manager, Vice President of Research and Development. Mr. Hayes is currently responsible for Sales and ProfitKey Professional Services.
Mr. Hayes has worked with hundreds of ProfitKey customers, assisting with their implementation of Rapid Response Manufacturing software.
He has been APICS certified since 1990, and became an Oracle Certified Professional in 2001. Ken graduated from the University of Lowell with a BS in Business Administration – Industrial Marketing.
Richard D. Cogan – CTO
Mr. Cogan has been with ProfitKey since 1982, beginning as a development programmer and currently serving as Chief Technology Officer. He has over 40 years of software development experience. In addition, he has held positions as Manager of Maintenance Programming, Manager of Customer Support, Application Engineer, Senior Consultant, Field Services Regional Manager, Product Manager, Manager of Research and Development, Director of IT and Professional Services, and Director of IT and Product Development.
Mr. Cogan is very familiar with PKI products having been a part of the original product development team. He spearheaded the project to port to Oracle and is the author of the class library used in the development of the Windows based RRM Client/Server product.
He has an ABA in Data Processing Management and a BS in Chemistry/Mathematics from Eastern Michigan University.
Diane S. Medeiros – Director of QA and Technical Support
Mrs. Medeiros has been with ProfitKey since 1995. She has been Director of QA and Technical Support since 2007. Prior to becoming Director, Mrs. Medeiros held positions of Manager of QA and Technical Support, QA Analyst and Technical Publications Analyst.
Her approach is to make herself available to customers whenever possible to assist in solving any issues that may arise. Mrs. Medeiros is on the Enhancement Review Board (ERB) which reviews all enhancement requests and functional specifications. She also works closely with Development on product design issues and the scheduling of product releases. Mrs. Medeiros attended New Hampshire College for Business/Management Information Systems.